Here is the link that I mentioned: http://journal.neilgaiman.com/2004/09/de-gustibus-and-how-to-reply-to-bad.asp (I'm crossing my fingers it works) Background, for those that weren't at the meeting, in a nutshell: Anne Rice got uppity on Amazon.com at the critics (haters!) who posted not-so-nice reviews of her book "Memnoc": the mumbledy-something (sorry! -can't remember the rest of the title --anyway, the last in her Lestat series). Fans of Neal Gaiman (a popular sci-fi writer) comment on his blog and ask him for his take on her Response. This is his blog-answer. Scroll about half-way down to get his thoughts on that. I think it's very good advice for us as we approach our whole nail-biting critique sessions!
Oh, and upon further reflection... I'm actually glad that lady had her half of that cell phone conversation during our meeting -- I'm excited at the lessons I can learn from my gut response of "HOWRUDE!!!111!!!" in learning to use EVERYTHING as a "prompt."
(Thanks, DJ ;-)